If you’re traveling to or from Chhatrapati Shivaji Maharaj Terminus (CSMT) in Mumbai, you can easily book your unreserved train tickets using the UTS QR Code system. This paperless method is fast, convenient, and perfect for avoiding long queues.
Step-by-Step Guide to Book Tickets Using QR Code at CSMT
1. Download the UTS Mobile App
To begin, download the UTS (Unreserved Ticketing System) mobile app from the Google Play Store or Apple App Store on your smartphone. This app is necessary for scanning QR codes and booking local train tickets.
2. Register or Login
Open the UTS app and either log in with your existing mobile number or register if you are a new user. Registration takes just a few minutes.
3. Select Ticket Type
Choose the type of ticket you want:
- Single Journey Ticket
- Season Ticket (Monthly/Quarterly)
- Platform Ticket
4. Choose CSMT as Departure or Arrival Station
Set Chhatrapati Shivaji Maharaj Terminus (CSMT) as your departure or arrival station, based on your journey.
5. Locate QR Code at CSMT Station
Look for the QR code boards or signs at CSMT. These are usually placed near:
- Ticket Counters
- ATVMs (Automatic Ticket Vending Machines)
- Entry Gates or Designated QR Code Zones
6. Scan QR Code Using UTS App
Open the UTS app, tap on ‘Book Ticket’ > ‘QR Booking’, and use your camera to scan the QR code displayed at the station.
7. Confirm Ticket Details and Pay
After scanning, confirm your travel details such as destination, number of passengers, and fare. Proceed to pay using UPI, debit card, credit card, or net banking.
8. Get Instant Digital Ticket
Once payment is successful, your ticket will appear inside the app. This digital ticket is valid and ready for travel — no need to print.
9. Board the Train from CSMT
With your mobile ticket active in the UTS app, proceed to board your local or suburban train from Chhatrapati Shivaji Maharaj Terminus without any delays.
10. Exit at Your Destination
If you purchased a single journey ticket, show your digital ticket to the TC (Ticket Checker) when asked and exit the station at your destination.
Benefits of Using UTS QR Code at CSMT Railway Station:
- No more waiting in long ticket lines
- Instant ticket generation
- Environment-friendly and paperless
- Convenient for daily commuters and occasional travelers
By following these easy steps, you can experience a smooth, digital, and contactless ticketing process at CSMT Railway Station using the UTS app.